Introduction
This report considers how the large self-storage firm Extra Space Storage carries out its business. It discusses formal and informal processes, along with various views of management. This s tudy demonst rates how the firm re mains competit ive, ope rates efficiently, and re tains consumers despite altering the market environment. This study brings theory to practice by considering Extra Space Storage as an excellent exemplar of crucial strategic management and process development aspects. The overall argument of this report is that Extra Space Storage is successful because it makes decisions, enha nces logi stics , and impl e ments n ew technology for its customers using data. Company overview Extra Space Storage began in 1977 and has its headquarters in Salt Lake City, Utah. It is the second-largest U . S . based self-storage company as of 2024, with over 2,000 facilities across 41 states. The company has owned and leased out storage facilities to expand ...